Request Help
Anytime
If you have any questions or issues while using My WBS, feel free to contact us. Our expert support team will assist you quickly and accurately.
Support Channels
Technical Support
Technical issues, bug reports, and feature usage inquiries
Response time: Within 24 hours
Request Technical SupportSales Inquiry
Pricing, payment, and Enterprise plan inquiries
Response time: Within 4 hours
Contact Sales TeamGeneral Inquiry
Other inquiries, feedback, and suggestions
Response time: Within 48 hours
General InquiryFrequently Asked Questions
Getting Started
How do I get started with My WBS?
app.plexo.work에서 Simply sign up with your email at app.plexo.work and start immediately. Begin with the Free plan and upgrade as needed.
How do I create my first project?
After logging in, click the "New Project" button and enter the project name and description. You can choose a template or start with a blank project.
WBS Management
How do I add and edit WBS items?
Click the "+" button in the WBS tree to add new items, or double-click existing items to edit them. You can also drag and drop to change item order.
How does real-time collaboration work?
With the Professional plan, multiple team members can edit the same WBS simultaneously. Changes are reflected in real-time to all users, and you can see each user's cursor and editing status.
Team Management
How do I invite team members?
Click the "Invite Team Member" button in project settings and enter their email address. Invited members will receive an invitation link via email.
Can I set permissions for each team member?
Yes, you can set Admin, Editor, or Viewer permissions for each member. Admins have full access, Editors can edit WBS, and Viewers have read-only access.
Technical Issues
Which browsers are supported?
We support the latest versions of Chrome, Firefox, Safari, and Edge. For optimal performance, we recommend using Chrome or Firefox.
Can I export data?
Yes, you can export WBS data in Excel, PDF, and JSON formats. Select the "Export" option from the project menu.
Contact Information
Operating hours: Weekdays 09:00 - 18:00 (KST)
Urgent technical issues are supported 24/7.